|
I. HR
management processes |
II.
Knowledge management |
-
The performance
evaluation process
-
The hiring process
-
The compensation process
The
career planning process |
-
Adequate forums for
organizational exchange
of ideas and
perspectives across
levels and departments
-
#
of suggestions for
improvement
-
#
of suggestions
implemented
-
%
of response to
suggestions
-
Development of skills
and knowledge beyond
those required by the
job description
-
%
of effectiveness in team
feedback and self
improvement
-
%
of effectiveness on
induction
|
|
External
-
%
of effectiveness on
external meetings
-
%
of effectiveness in
verbal communication
-
%
of effectiveness in
written communication
-
%
of Supplier integration
-
%
of effectiveness in
service to external
clients
-
%
of effectiveness in
communicating the social
vision of the company to
the community
-
Forums to interact with
the community
Internal
-
%
of integration of the
teamwork process
-
#
of objectives reached
per period
Overall project /
process effectiveness
-
%
of effectiveness on
written comunication
-
%
of effectiveness on
verbal communication
-
%
of effectiveness on
internal meetings
-
%
of effectiveness in
service to internal
clients
|
-
%
of effectivness in
communicating
organizational vision
-
%
of time dedicated to
providing feedback,
mentoring and
improvement of
collaborators
-
%
of congruency on written
communication
% of
congruency on verbal
interaction |
|
III.
Interaction and
communication |
IV.
Cultural leadership |
